The tables are full. The coffee machine has not stopped all morning. The till keeps pinging and the team are rushed off their feet. From the outside, the cafe looks successful. But at the end of the month, the bank balance is still uncomfortable and the owner is wondering where all the money went. That is one of the most common traps in hospitality: mistaking activity for profit. Sales are only the starting point Revenue is visible. Profit is what remains after the less visib